WebhostingDirect4U Terms Of Service & Acceptable Usage Policy Service
Agreement Contract
Where the content states: "We" includes WebhostingDirect4U or any party acting on WebhostingDirect4U's implicit
instructions. "You" or "Reseller" includes
the person purchasing the services and/or any party acting
on the customer's instructions. "Member" includes
the purchaser of services and/or any party acting on the purchaser's
instructions. "The Registrant" includes the person
applying for a domain name or any party acting on the Registrant's
instructions. "The Registry" refers to the relevant
domain names Registry. "Server" means the computer
server equipment in connection with the provision of the Services.
"Web Site" means the area on the Server allocated
by us to you for use by you as a site on the Internet. "TOS"
includes this agreement. WebhostingDirect4U reserves the
right to modify this policy at any time, effective immediately.
In consideration of the mutual covenants herein, the parties
agree to the following, which shall apply during the term
of this agreement:
By using any portion of WebhostingDirect4U's service, you are agreeing
to this service agreement on this document entirely.
1. Domain Name Registration and SSL certificates
1.1 We make no representation that the domain name you wish
to register is capable of being registered by or for you or
that it will be registered in your name. You should therefore
not assume registration of your requested domain name(s) until
you have been notified that it has or they have been registered.
Any action taken by you before such notification is at your
risk.
1.2 The registration and use of your domain name is subject
to the terms and conditions of use applied by the relevant
naming authority; you shall ensure that you are aware of those
terms and conditions and that you comply with them. You shall
have no right to bring any claim against us in respect of
refusal to register a domain name. Any administration charge
paid by you to us shall be non-refundable notwithstanding
refusal by the naming authority to register your desired name.
1.3 We shall have no liability in respect of the use by you
of any domain name; any dispute between you and any other
person must be resolved between the parties concerned in such
dispute. If any such dispute arises, we shall be entitled,
at our discretion and without giving any reason, to withhold,
suspend or cancel the domain name. We shall also be entitled
to make representations to the relevant naming authority but
will not be obliged to take part in any such dispute.
1.4 We shall not release any domain to another provider unless
full payment for that domain has been received by us.
1.5 WebhostingDirect4U reserves the right to revoke or refuse an
SSL certificate with or without prior notice
1.6 WebhostingDirect4U reserves the right to increase/decrease our
SSL prices at anytime with or without prior notice
1.7 WebhostingDirect4U reserves the right to provide the customer
with another equivalent SSL certificate should the advertise
one not be available
1.8 WebhostingDirect4U provides no warranties or guarantees on the
nature and functionality of the certificates.
1.9 WebhostingDirect4U does not provide technical support for SSL
certficates apart from installing it for you.
1.10 SSL certificates issued free of charge because it was
part of your package can be used on either WebhostingDirect4U servers
or another website not hosted by us. The choice is up to the
customer. The SSL cert will be revoked if the hosting account
is canceled unless the customer begins paying for the certificate
at our advertised prices.
1.11 SSL Certificates & Free domains can only be received
after successful payment and after our 16 day money back guarantee
period has ended.
2. Personal Web Hosting Account
2.1 Customer may not resell space in their account. Personal
accounts are to be used by the primary owner only, account
holders are not permitted to resell, store or give away web-hosting
services of their website to other parties. This includes
email services, cgi scripts, mySql services Web hosting services
are defined as allowing a separate, third party to host content
on the owner's web site. Exceptions to this include ad banners,
classified ads, and personal ads. Should customer wish to
host materials for companies that are not under direct control
of customer, arrangements should be made by sending mail to
webmaster@Innovative-Hosting.net. Failure to comply with this
is grounds for immediate suspension of account until such
time as the issue is resolved. Unauthorized Reselling or Providing
Access Personal Account Services such as offering email services
and accompanying features for use by individuals outside of
the required use on your own account; the reselling or giving
away of CGI and other scripts installed on WebhostingDirect4U Servers;
or providing access codes to individuals not authorized to
receive such materials as necessary for the running of your
website or account.
3. Use of services
3.1 Excessive CPU, Bandwidh or Disk Space Usage has the ability
to compromise our shared hosting environment. This is the
result of using the system in a manner that encumbers disk
space, processors or other system resources beyond the allowances
of your specific plan type and to the degree that your usage
compromises the hosting accounts of our other customers.
3.2 Excessive resource usage - cgi scripts or other executable
code that consumes an undue amount of CPU time [defined dynamically
by WebhostingDirect4U at will] will be reprioritized if possible,
or we will ask you to discontinue its use either permanently
or the script is altered by yourself or third party to operate
in a less resource-hungry manner. Failure to cease operator
of the offending executable will be considered as server abuse.
WebhostingDirect4U reserves the right to terminate any process which
it deems to be using excessive resource usage.
3.3 Background processes - background process [that is, application
or utilities that are started from within an interactive shell
login, and set to run permanently in the background on a server]
are not to be initiated without prior arrangement with use.
We reserve the right to examine all code before it is run
on the server. Running of background processes without prior
arrangement in and confirmation in writing from WebhostingDirect4U
is server abuse.
3.4 Compiling - User rights to access compiler software is
available upon request and arrangement. Once again, we choose
to examine any code that is compiled and executed from our
hardware. If you need access to the CP compiler, please contact
us describing your need for access. Compiling without prior
arrangement and written confirmation is server abuse.
3.5 Mailing Lists - WebhostingDirect4U has allocated tools to ensure
proper delivery of opt-in opt-out mailing lists and normal
email. It is important that you use these tools accordingly.
All full packages include access to the pre-installed Mailman
Mailing List Software. Large mailing lists, (those exceeding
500 subscribers) sent using the WebhostingDirect4U Services, must
be sent using the mailing list tools that have been pre-installed
for this purpose. If your mailing list exceeds 1,500 addresses
you should contact WebhostingDirect4U requesting permission to send
the mailing through the WebhostingDirect4U servers prior to sending
any messages. Sending a large mailing through mailing list
software other than WebhostingDirect4U pre-installed software can
adversely affect the flow of email. Should such a large mailing
disrupt normal services or create unacceptable server loads,
the account associated with the mailing risks termination.
3.5a Mailing lists operated on WebhostingDirect4U servers must be
double opt-in with specific clear instructions in order to
opt-out
3.6 Pornography - WebhostingDirect4U prohibits the storage and transmission
(inbound and outbound) of pornography with the exception of
softcore erotic art. Written permission must be obtained before
any pornographic material is stored and/or transmitted through
WebhostingDirect4U servers.
3.7 Copyright software, Warez, destructive applications,
copyright media, proprietary computer information and hacking
& cracking sites are strictly prohibited on any portion
of our services and network. Customers storing & transmitting
(inbound and outbound) files that violate copyright or other
federal laws are grounds for instant termination of service.
3.7a Warez Sites are sites that are typically used by "hackers"
to trade (upload/download) illegally pirated copies of software
programs with one another. WebhostingDirect4U Hosting has a zero-tolerance
policy on all Warez Sites. Sites that become a trading post
for "warez" programs will be reported to any and
all regulatory, administrative, and/or governmental authorities
for prosecution. In addition to your account being deleted
from our servers, you may face legal action that can be taken
against you by the programmers/software companies of the copyrighted
software.
3.8 Any incident of server abuse is grounds for immediate
and unconditional account termination. Common examples of
abusive practices are listed below and WebhostingDirect4U Hosting
reserves the right of interpretation as to what constitutes
abusive practices. In short - if you are unsure that your
actions may be perceived as an abuse of service, contact WebhostingDirect4U
Hosting directly to check with us before proceeding.
3.8a Ignorance of your actions and consequences does not
exempt you from liability
3.8b WebhostingDirect4U reserves the right to financially penalise
any customer violating this agreement. The amount the customer
is penalised is determined by WebhostingDirect4U. The customer agrees
to pay all financial penalties placed by WebhostingDirect4U in full
and within 30 days.
3.9 Email abuse - Unsolicited Commercial Email ['Spam'] is
implicitly forbidden. This is considered server abused and
is grounds for immediate termination.
3.10 Trafficking of illegal content - in the same way that
storing illegal content on your account is banned, likewise
is the utilization of your account to traffic illegal content,
by any means or method, it must not reside on nor pass through
a WebhostingDirect4U servers.
3.11 IRC sessions - Using WebhostingDirect4U Hosting servers to
run an Internet Relay Chat [IRC] session is grounds for immediate
termination. This includes the use of BNC and other redirection
servers to indicate a source address on any WebhostingDirect4U Hosting
server. Running IRC from our servers makes them targets for
attack. Don't run IRC sessions, IRC bots, IRC servers or IRC
proxies. IRCs, Chat Rooms, MUDs, etc. Also software used in
the maintaining of an IRC connection (daemons), 'bouncers',
'eggdrops' and the like are strictly prohibited.We will give
no warning before terminating this activity and the account
responsible.
3.12 Hacking / Denial of Service - Network activity that
constitutes an attack on any internet host from a WebhostingDirect4U
is grounds for immediate termination of likely prosecution.
3.13 Selling for free - WebhostingDirect4U prohibits any portion
of its services to be resold without charge. This includes
but not limited to: entire hosting accounts, email services,
scripts, FTP accounts, MySQL databases, applications, licenses,
webspace and bandwidth (this includes image hosting and file/data
hosting services, either free or subscription/fee based).
1.13a Proxy websites and such are prohibited.
3.14 Any reselling of WebhostingDirect4U services is prohibited
unless clearly stated otherwise. Portions of a cPanel shared
account may not be resold under any circumstances. Only resources
in WebHostManager may be resold under a reseller agreement
(i.e. with the purchase of a reseller package).
3.15 WebhostingDirect4U backs up data for its own use and disaster
recovery. The customer is encouraged to make their own backups.
Customers may request 1 free restore per month. WebhostingDirect4U
makes it backups to an offsite location. We do not make any
guarantees on the integrity and reliability of the backups.
3.16 WebhostingDirect4U guarantees a 99.9% server uptime to shared
hosting customers (including reseller customers). The following
credit schedule applies:
99.5 - 99.89 = 70% service credit
99.0 - 99.49 = 80% service credit
98 - 99 = 90% service credit
97.99 - 95.00 = 100% service credit
3.16a Customers claiming credit under our uptime guarantee
must do so by opening a ticket within 72 hours of the incident
with their username, main account domain and PayPal subscription
ID or latest order number if you are paying by credit card.
All requests after 72 hours of the downtime incident happening
will be void.
3.16b Uptime guarantee and crediting schedule do not apply
to subaccounts created by resellers and VPS customers.
3.17 WebhostingDirect4U guarantees a 99.9% network uptime guarantee
to VPS customers. Conditions in section 3.16a apply and the
crediting policy set in 3.16 of this agreement also apply
to this condition.
3.18 WebhostingDirect4U has the final say and will determine the
uptime of our servers and will base its uptime on our own
monitoring systems. External monitoring statistics set up
by customers will not be considered as evidence of uptime/dowtime.
3.19 Only one promotion can be used when ordering. Multiple
promotions cannot be combined together and used together.
Only one promotion per paying account. WebhostingDirect4U reserves
the right to refuse a promotion to a customer.
3.19a WebhostingDirect4U reserves the right to revoke a promotion
already being used or a new promotion introduced with or without
prior notice
3.19b WebhostingDirect4U reserves the right to reduce the advertised
time of the promotion running time with or without prior notice
3.20 Customers wishing to take advantage of our "free
migration from your old host" are limited to 25 free
migrations from cPanel to cPanel servers. After the 25 initial
migrations, the user is responsible to the transferring of
files. Users should note that they are free to upload full
cPanel backup files to our systems for us to restore. In which
case we can restore up to 250 sites free of charge.
4.0 Reseller Responsibility
4.1 The reseller customer is liable and responsible for all
actions of their account and subaccounts created by the reseller
customer. As the reseller customer you agree to accept all
responsibility and liability for your actions and the actions
of your subusers either directly or indirectly.
4.2 Terms of Service violations as a result of a subuser
account being exploited with or without knowledge will be
the responsibility of the reseller account holder.
4.2a Resellers customers are responsible for the content
of the accounts they create. If those accounts are hacked/abused,
the reseller will be accountable for all costs and liability.
4.3 The reseller account holder agrees to actively monitor
their subaccounts to ensure all subaccounts and their own
account are abiding by all of WebhostingDirect4U's policies
and Terms Of Service
4.4 The legal liability and legal responsibility of the subaccounts
of the reseller belongs to the reseller customer.
4.5 WebhostingDirect4U reserves the right to financially
charge the reseller customer for any contract violation.
4.6 Resellers are responsible for ensuring that the domain
they choose upon sign up is the domain they wish to use. If
the reseller requests to have the domain name of the main
reseller account changed, a $25.00 one-time admin fee is charged.
5.0 Payment and Bills
5.0a All accounts are set-up on a pre-pay basis only
5.1 WebhostingDirect4U provides a 3-day no interest credit period
to the customer to allow resolution of any payment issues.
WebhostingDirect4U reserves the right to reduce the credit period
time at its own discretion at anytime. WebhostingDirect4U reserves
the right to impose a late fee of no more than $5 for unagreed
late payments.
5.2 WebhostingDirect4U will suspend your account if outstanding
bills have not been paid in within 5 days. WebhostingDirect4U reserves
the right to suspend the account
5.2a If after 7 days outstanding bills owed to WebhostingDirect4U
have not been paid in full and no further credit arrangements
have been made, WebhostingDirect4U will terminate all hosting accounts
and deactivate all other services purchased through WebhostingDirect4U
until all owed amounts have been paid in full.
5.3 After account suspension, WebhostingDirect4U will not provide
you with any account backups unless the full outstanding bill
has been paid in full before backups are deleted.
5.4 WebhostingDirect4U reserves the right to impose a re-activation
fee for accounts that have been suspended
5.5 WebhostingDirect4U reserves the right to impose a late fee for
circumstances where your bill has not been paid in full and
on time
6.0 Refunds & Cancellations
6.1 You can only cancel your account by opening a support
ticket with our billing department supplying your: Main account
domain, username, password, subscription number or latest
order number
6.1a If you do not cancel using the procedures set in section
6.1, your account will not be canceled and will be subject
to charges
6.2 Accounts canceled under our 16 day money back guarantee
are subject to a full refund for the hosting account only
(less any additional fees), UNLESS the account was purchased
under a special promotion held by WebhostingDirect4U.
6.2a Accounts purchased under any WebhostingDirect4U promotion (with
our without coupon code) are EXCLUDED from the 16 day money
back guarantee.
6.2b Any free additional services provided are deducted from
the total refund amount of customers requesting a refund under
our 16 day money back guarantee. The following fees are deductable
(hence will not be refunded):
WHMCS: $5.00
ClientExec: $5.00
SSL certificate: $10.00
Domain Reseller: $1.00
Support Desk Software: $1.00
If you have requested or used any of the above services, they
will not be refunded as part of the 16 day money back guarantee
and thus considered as chargeable items.
6.3 If you have violated our Terms of Service, the 16 day
money back guarantee no longer applies to you
6.4 Domains, SSL certificates, IP addresses and any additional
services ordered are not governed by our 16 day money back
guarantee
6.5 If you are requesting credit under our 99.9% uptime guarantee
(i.e. we did not provide you with 99.9% uptime), then the
request must be submitted within 72 hours of the incident
happening. Otherwise the request will be void.
6.6 You must allow up to 30 days for credit and refunds to
be processed and applied to your account
6.7 If you have paid yearly for your account but cancel while
having unused months not yet paid for, the remaining unused
amounts will not be refunded. Customers have 16 days to request
a refund regardless of how many days, weeks, months or years
you have paid for.
6.8 If you are using our domain reseller account services,
and cancel your account, the domain reseller account will
be suspended and any funds loaded in the domain reseller will
be forfeited. Any domains in the domain reseller will also
be forfeited. The customer is thus responsible for transferring
any domains away from our domain reseller before terminating
an account with us.
8.0 End-user Support
8.1 If your package includes end-user support, WebhostingDirect4U
will only begin the end-user support part of the package once
you provided us with your company name, email to send notifications
to and desired password. This must be done via ticket.
8.2 WebhostingDirect4U has no guaranteed response time but aims
to respond within 24 hours.
8.3 WebhostingDirect4U will be acting on your behalf. Thus you are
responsible for the content and nature of the replies WebhostingDirect4U
provides.
8.4 WebhostingDirect4U does not provide support desk installation
or help with configuration of a support desk. This is the
responsibility of the customer.
8.5 Customer must use the helpdesk provided by WebhostingDirect4U
in order to use our end-user support service
8.6 WebhostingDirect4U will keep itself anonymous and make
every attempt to ensure your customers do not find out about
WebhostingDirect4U but we cannot guarantee your customers
will not be able to find out about us by themselves.
9.0 Support Restrictions
9.1 WebhostingDirect4U does not provide support for 3rd party scripts
including all scripts listed in Fantastico, RVSiteBuilder,
ClientExec and any other script unless explicitly stated.
9.2 If you open a ticket requesting support for a 3rd party
script, your ticket will be reprioritized as low priority
and may be closed without an answer.
9.3 The offer of any particular service does not constitute
an obligation on WebhostingDirect4U part to tutor the necessary skills
to utilize that service, only to provide system-specific information.
9.4 problems with domain names/DNS issues are NOT directly
the responsibility of WebhostingDirect4U . DNS is a cooperative system
and works solely because the parties involved in running the
system agree to cooperate in the furtherance of the DNS/domain
system. We will do our best to isolate the source of the problem
at hand, however unless this source is hardware directly under
the control of WebhostingDirect4U, then the task of acquiring a solution
will fall back into your hands. WebhostingDirect4U will advise when
requested, but rarely intermediate in domain issues not directly
related to the operation of one of our DNS servers.
9.5 WebhostingDirect4U covers free initial migration from your previous
host. This service is limited to cPanel/WHM to cPanel/WHM
transfers. We offer basic troubleshooting after account migration
to ensure things have been transferred successfully. WebhostingDirect4U
does not cover 3rd party script troubleshooting. It is your
responsibility to ensure your scripts are compatible with
our server environment.
9.6 The same support restrictions also apply to our end-user
support
10.0 Lawful Purpose
10.1 WebhostingDirect4U reserves the right to refuse service to
anyone. Customers may only use WebhostingDirect4U server for lawful
purpose. Transmission of any material in violation of any
Federal, State or Local regulation is prohibited. This includes,
but is not limited to copyrighted material, material legally
judged to be threatening or obscene, and material protected
by trade secrets. The designation of any materials as such
described above is left entirely to the discretion of WebhostingDirect4U
Hosting management. Regardless of the place of signing this
agreement, the client agrees that for purposes of venue this
contract was entered into in United Kingdom, England, and
any dispute will be litigated or arbitrated in United Kingdom,
England.
11.0 Indemnification
11.1 CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE
AND HOLD WebhostingDirect4U HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES,
LOSSES, COSTS AND CLAIMS, INCLUDING
REASONABLE ATTORNEY\'S FEES ASSERTED AGAINST WebhostingDirect4U, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT
MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED
OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER,
IT\'S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND,
INDEMNIFY AND HOLD
HARMLESS WebhostingDirect4U AGAINST LIABILITIES ARISING
OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY
PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH
WebhostingDirect4U SERVER; (2) ANY MATERIAL SUPPLIED BY
CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY
RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4)
ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM WebhostingDirect4U SERVER.
12.0 Disclaimer
12.1 WebhostingDirect4U WILL NOT BE RESPONSIBLE FOR ANY
DAMAGES YOUR BUSINESS MAY SUFFER. WebhostingDirect4U MAKES
NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES
WE PROVIDE. WebhostingDirect4U DISCLAIMS ANY WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS
INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES,
WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED
BY WebhostingDirect4U AND ITS EMPLOYEES. WebhostingDirect4U RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.
12.2 INNOHOSTING RESERVES THE RIGHT TO CANCEL/SUSPEND/TERMINATE
YOUR ACCOUNT AT ITS OWN DISCRETION WITH OR WITHOUT REASON
IF IT FEELS THE ACCOUNT WILL CAUSE DAMAGE TO THE ORGANISATION
OR ANY OTHER REASON. INNOHOSTING RESERVES THE RIGHT TO ALTER
THE SERVICES PROVIDED AT ANY TIME WITH OR WITHOUT NOTICE.
12.3 ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF
WebhostingDirect4U MUST ADHERE TO THE MENTIONED HERE POLICIES.
12.4 FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS
FOR IMMEDIATE ACCOUNT DEACTIVATION.
13.0 Intellectual Property Rights
13.1 Material accessible to you through WebhostingDirect4U services
may be subject to protection under the United States or other
copyright laws, or laws protecting trademarks, trade secrets
or proprietary information. Except when expressly permitted
by the owner of such rights, you must not use WebhostingDirect4U
or its servers and network in a manner that would infringe,
violate, dilute or misappropriate any such rights, with respect
to any material, which you access or receive through the WebhostingDirect4U
network. If you use a domain name in connection with WebhostingDirect4U
or similar service, you must not use that domain name in violation
of any trademark, service mark, or similar rights of any third
party.
14.0 Contract
14.1 WebhostingDirect4U reserves the right to revise, amend, or
modify this AUP, our TOS (Terms of Service) and our other
policies and agreements at any time and in any manner. Notice
of any revision, amendment, or modification will be posted
in accordance with our TOS (Terms of Service). All users of
WebhostingDirect4U Internet services, and their clients, must comply
with this AUP and our TOS (Terms of Service). Please check
back regularly for any updates
15.0 Acceptable Use Policy (AUP)
ACCEPTABLE USE POLICY
This Acceptable Use Policy document, including the following
list of Prohibited Activities, is an integral part of your
Hosting Agreement with WebhostingDirect4U. If you engage in any of
the activities prohibited by this AUP document WebhostingDirect4U
may suspend or terminate your account.
WebhostingDirect4U's Acceptable Use Policy (the "Policy")
for WebhostingDirect4U Services is designed to help protect WebhostingDirect4U,
WebhostingDirect4U's customers and the Internet community in general
from irresponsible or, in some cases, illegal activities.
The Policy is a non-exclusive list of the actions prohibited
by WebhostingDirect4U. WebhostingDirect4U reserves the right to modify the
Policy at any time, effective upon posting at http://url_to_AUP_policy.
Prohibited Uses of WebhostingDirect4U Systems and Services:
A. Transmission, distribution or storage of any material
in violation of any applicable law or regulation is prohibited.
This includes, without limitation, material protected by copyright,
trademark, trade secret or other intellectual property right
used without proper authorization, and material that is obscene,
defamatory, constitutes an illegal threat, or violates export
control laws.
B. Sending Unsolicited Bulk Email ("UBE", "spam").
The sending of any form of Unsolicited Bulk Email through
WebhostingDirect4U's servers is prohibited. Likewise, the sending
of UBE from another service provider advertizing a web site,
email address or utilizing any resource hosted on WebhostingDirect4U's
servers, is prohibited. WebhostingDirect4U accounts or services may
not be used to solicit customers from, or collect replies
to, messages sent from another Internet Service Provider where
those messages violate this Policy or that of the other provider.
C. Running Unconfirmed Mailing Lists. Subscribing email addresses
to any mailing list without the express and verifiable permission
of the email address owner is prohibited. All mailing lists
run by WebhostingDirect4U customers must be Closed-loop ("Confirmed
Opt-in"). The subscription confirmation message received
from each address owner must be kept on file for the duration
of the existence of the mailing list. Purchasing lists of
email addresses from 3rd parties for mailing to from any WebhostingDirect4U-hosted
domain, or referencing any WebhostingDirect4U account, is prohibited.
D. Advertising, transmitting, or otherwise making available
any software, program, product, or service that is designed
to violate this AUP or the AUP of any other Internet Service
Provider, which includes, but is not limited to, the facilitation
of the means to send Unsolicited Bulk Email, initiation of
pinging, flooding, mail-bombing, denial of service attacks.
E. Operating an account on behalf of, or in connection with,
or reselling any service to, persons or firms listed in the
Spamhaus Register of Known Spam Operations (ROKSO) database
at www.spamhaus.org.
F. Unauthorized attempts by a user to gain access to any
account or computer resource not belonging to that user (e.g.,
"cracking").
G. Obtaining or attempting to obtain service by any means
or device with intent to avoid payment.
H. Unauthorized access, alteration, destruction, or any attempt
thereof, of any information of any WebhostingDirect4U customers or
end-users by any means or device.
I. Knowingly engage in any activities designed to harass,
or that will cause a denial-of-service (e.g., synchronized
number sequence attacks) to any other user whether on the
WebhostingDirect4U network or on another provider's network.
J. Using WebhostingDirect4U's Services to interfere with the use
of the WebhostingDirect4U network by other customers or authorized
users.
Customer Responsibility for Customer's Users
Each WebhostingDirect4U customer is responsible for the activities
of its users and, by accepting service from WebhostingDirect4U, is
agreeing to ensure that its customers/representatives or end-users
abide by this Policy.
Complaints about customers/representatives or end-users
of an WebhostingDirect4U customer will be forwarded to the
WebhostingDirect4U customer's postmaster for action. If violations
of the WebhostingDirect4U Acceptable Use Policy occur, WebhostingDirect4U
reserves the right to terminate services with or take action
to stop the offending customer from violating WebhostingDirect4U's
AUP as WebhostingDirect4U deems appropriate, without notice. |